Country Inn & Suites by Radisson, Holland, MI

Roy, the receptionist was a lovely delight. Treat him well. He is a definite asset. Quietness. Even though we were close to an exit, we were not aware of any commotion outside our door. Multiple exits. We had options to avoid the lobby. Breakfast options: balance of hot and cold choices. Parking location options. Night curtains. We could shut out the light at nights.

The room was very clean and the beds were comfortable. I appreciated the refrigerator in the room, and it was a nice size TV. Room was not huge but getting the room that had the sofa made it seem more like home. Loved the shower and showerhead, it was an excellent value. The customer service I received was phenomenal, one lady at the counter helped me multiple times with any issues I had. If you have any questions about anything in your room, I recommend asking the front desk, they were amazing!

The breakfast was very tasty It could have been kept a bit more cleaner. No on was policing the area at all. Coffee ran out, an no one refilled the canister. The hotel was extremely busy, so maybe that accounts for the lack in service.

The front desk staff was very helpful and gave great recommendations. Had a minor issue and they responded right away and fixed it.

The room was quiet and comfortable. I like the fact that maid service was optional as we stayed several nights and could make ourselves comfortable.